Terms & Conditions
Please understand that by placing an order from us, you agree to follow and to be bounded by these T&C stated below.
On Ordering:
1. A 100% non-refundable full payment is required for order confirmation, failure to do so may cause your slot to be given to the next customer available.
2. Slots are given on first come first served basis based on the timing of the received payment.
3. Honeypeach Bakery reserves the full rights to accept/decline any orders.
4. In situations where a customer wants to cancel an order within two week of the scheduled lead time, we are able to accommodate the cancellation request. It's important to note that, in such instances, we do not offer refunds. Instead, we will maintain a credit balance on your account with us, and this credit will not have an expiration date.
5. No amendments on the order form without our prior acknowledgment* will be allowed once payments are completed.
6. It is of customers' full responsibility to specify their food allergens (if any) before ordering.
On Collection:
1. Self collection & delivery are available.
2. Once the products has been collected/delivered successfully, Honeypeachsg will not be liable to any damage thereafter. Hence, please check your order(s) on the spot upon collection.
3. Please collect your order according to the timeframe allocated. Orders that are not collected, we do allow self-collection on the next working day. However, for uncollected order within 3 days from original collection date, it will be discarded and strictly no refunds will be made.
4. Changes on mode of collection is subjected to availability only.